Privacy Policy

You may give us information about you by filling in forms on our sites or by corresponding with us by phone, e-mail or otherwise and we will only use that information as we specifically state when you provide that information or as set out in this policy. Information that we collect and how we use it are:

1. Email and other contact details – You may wish to contact us sending us letters or emails or by filling in contact forms on one of our sites. We use this information to respond to your query or suggestion for the benefit of you. If this information is not provided, we may be unable to provide you with the requested services or continue with the services currently being provided

1. Technical information – including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, geographical location, referral source, length of visit, page views and website navigation paths
2. Details about your visit – including the referral source, services you viewed or searched for, page response times, download errors, length of visits to certain pages, page views, website navigation paths, geographical location, and methods used to browse away from the page and any phone number used to call us

• To provide you with the service or information you have request from us
• To update you about any new or changes to our services as it is in our legitimate interest to do so
• To maintain our organisational records and ensure your marketing preferences are up to date in our CRM
• To improve our site to ensure that content is presented in the most effective manner for you and for your computer
• To analyse your behavior on the website in order to improve the operation of our website
• Distributing communications, fortnightly newsletters, and company updates*.

Isun Global Consultancy does not pass on or sell email addresses to third parties. Personal Information submitted to us will not be shared with or sold to any other company or individual for marketing purposes without prior and full consent.

• We provide information to third party service providers who process information on our behalf. This is to help run some of our internal business operations, including email distribution, IT services and customer services. These third parties are all within the EEA and, as such, are required to process data securely and only in accordance with UK and EU law including the data protection act (1998) and the General Data Protection Regulations (2016).
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets as part of the sale or purchase process and to allow this transaction to proceed as it is in our legitimate interest to do so
• If Isun Global Consultancy or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets in accordance with our legitimate interests
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Isun Global Consultancy, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction as it is in our legitimate interests to do so.

We will store your data in accordance with our Data Retention Policy, which has been created to ensure we comply with our legal obligations in relation to the retention and deletion of personal information.

Personal data that we collect will not be kept for longer than is necessary and we will retain documents containing personal information:

• To the extent that we are required to do so by law
• If we believe that the documents may be relevant to any ongoing or prospective legal proceedings
• In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)

We follow the appropriate security precautions to prevent unauthorised access, loss, misuse, or alteration of your personal information that we collect and store. All personal information transmitted via our HTTPS site is then stored on our secure servers. However, no data transmission via the internet can be 100% secured, therefore we cannot guarantee that communications will be free from unauthorised access by third parties; any transmission is at your own risk.

• Consent – Where you have given explicit consent to process your personal data, you have the right to withdraw that consent at anytime
• Access, Correction, Deletion – You can request a copy of the personal information we hold about you and if you want us to amend or rectify the data we hold. In some circumstances, including where we are relying on your consent to use your data, you have a right to request us to delete your information.
• Restriction of processing – If we are processing your data for activities under the ‘legitimate interest’ justification and in other circumstances, then you have a right to request restriction of processing and a right to object to that processing
• Complaints – If you are unhappy with the way in which we have collected or processed your data or have any other complaint in relation to our handling of your data you can make a complaint to the Information Commissioner, further information can be found on the Information Commissioner’s website at www.ico.org.uk or via their helpline on 0303 123 1113.

Any changes we may make to our privacy policy in the future will be updated on to this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.